FAQs

Here are some frequently asked questions we receive. If you have any questions, please ask your Project Consultant or call our office at 888-847-7954.

Questions About Our Company

Which areas in Chicagoland do you serve?
Envy Home Services serves Arlington Heights, Naperville, Aurora, and many other communities throughout the Chicagoland region.

Is Envy Home Services licensed, bonded and insured?
Absolutely! We are licensed contractors, bonded and insured fully—as well as our employees.

What does your warranty cover?
We have a 50-year limited warranty on all of our sunroom products.

Do you hire sub-contractors or do you have your own employees that will do the work?
We use a combination of licensed, insured & background-tested contractors along with Envy employees to ensure the best quality installation on each individual project.

Will you leave my house and yard a mess after installing your products?
No – All of our Envy Certified contractors and employees will be courteous and professional and will clean up any debris or leftover materials from your home.

What does the free in-home consultation entail?
When we come to your home, we will talk with you first about your home remodeling project and what you’re looking for. Then, we will get measurements if needed, and go over style and color options, as well as price ranges.

Do you provide free design consultations for kitchens and bathrooms?
Yes! Our design consultations are completely free and include expert advice on layout, finishes, fixtures, and functionality to bring your vision to life.

Where can I see examples of your past projects?
You can view our gallery of completed projects on our website, or ask your Project Consultant to share examples that are similar to your remodeling goals.

How do I get started with my home improvement project?
Simply schedule a free in-home consultation with one of our Project Consultants. We’ll help you explore your options and give you a personalized estimate.

Project Planning & Timeline Questions

About how long does it take to install your various products?
This really depends on the project you have purchased. Once the work order is signed and all details are ironed out, our Professional Sales Consultant will review the timeline of your specific project.

Can I make changes to my project after the work order is signed?
Yes, but changes may affect the cost and project timeline. Be sure to communicate any desired changes to your Project Consultant as soon as possible.

Do I need permits for a sunroom extension?
Yes, most sunroom additions do require permits. We handle the permitting process for you to ensure everything is up to code.

Can you enclose an existing patio into a sunroom?
Absolutely. We can evaluate your existing patio to see if it can be converted into a sunroom that meets your space and style needs.

Can I convert my deck or patio into a screen room?
Yes! Screen rooms are a great way to enjoy the outdoors with protection from bugs and debris. We can help convert your deck or patio into a beautiful screened-in area.

How long does it take to build a sunroom?
Once all permits are approved and materials are delivered, a sunroom can typically be completed in 2–3 weeks, depending on the scope of the project.

What is the difference between a screen porch and a sunroom?
A screen porch is open to the elements and uses mesh screens for airflow, while a sunroom is fully enclosed with glass windows and can be climate controlled for year-round use.

What maintenance is required for a screen porch?
Screen porches require occasional cleaning and inspections to ensure the screens, framing, and support structures are intact. Most homeowners find them low maintenance.

Can you help with Jacuzzi bath remodels?
Yes, we specialize in luxury bathroom remodels, including the installation or replacement of Jacuzzi-style bathtubs and spa features.

What is the average timeline for a kitchen or bathroom remodel?
Kitchen remodels typically take 4–6 weeks, while bathroom remodels can take 2–4 weeks depending on the complexity of the design and materials selected.

Pricing & Estimate Questions

Are your estimates free and without obligation?
Yes! All our in-home consultations and estimates are 100% free with no obligation to purchase.

What payment methods do you accept?
We accept major credit cards, checks, and financing options through approved lenders.

How much does a sunroom installation cost?
The cost of a sunroom installation varies based on size, materials, and design. Most sunrooms start around $20,000 and go up depending on customization.

How much will a new sunroom, kitchen or bathroom improve the value of my home?
That depends on the particular project. A recent survey by the National Association of Remodelers reports that a sunroom retains 92% of its value. The energy efficiency of windows will be a value all its own. And of course, the kitchen is what most people look at first when deciding to purchase a new home.

Do you offer financing?
Yes! Envy Home Services now offers 365-DAY SAME AS CASH financing! Sign up for a free no-obligation in-home estimate and find out how you can finance windows, sunrooms, roofing, siding, kitchens, bathrooms, basements, and more with Envy Home Services.

Installation Questions

Will I need to be home during installation?
We recommend that someone be home during installation to answer questions and give access to necessary areas, but we’ll work with your schedule to make it as convenient as possible.

Are your sunrooms and windows energy efficient?
Yes! All of the products we use are energy efficient. When you choose Envy sunrooms and windows, you know you’re getting energy-efficient products that help reduce the transfer of heat, so your house requires less energy for heating and cooling.

What should I expect during the installation process?
You’ll receive a detailed schedule from your Project Consultant, and our installation team will arrive on time, ready to work. They’ll prep the area, complete the install efficiently, and clean up thoroughly before they leave. We also conduct a final walkthrough to ensure you’re completely satisfied.

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