I feel that everybody went above and beyond with their attention to detail and made sure I was happy with everything as the project moved along.
Everybody was easy to work with and always available to answer my questions.
I would highly recommend Envy Home Services! Olga K
The projects ran longer than expected by a week – they were here for about three weeks with a few follow-up visits for minor things. My only complaint is that I was without a toilet in my 1-bathroom home for 18 days. I had to use a Porta-potty (shared with the workmen) and shower at my gym. They told me it might take up to two weeks to get my new toilet installed, but it stretched out to 18 days. From the start, I told Jeff the project manager (and everyone else who would listen to me) I didn’t care about the timing of the shower, but I wanted the new toilet installed ASAP. I can’t see that they changed their schedule at all to accommodate that request, which was disappointing. I think they have a set build procedure and they stuck to it. The new toilet was one of the very last things to go in. Going outside to a Porta-potty at 3 AM sucks big-time!
The subs that they used were all hardworking (they’d arrive at 7 AM and stay until 6-8 PM every day), honest, and respectful. In 18 days, I only had one day where there were no workmen in my house (weekends included). They went above and beyond in some areas. Francisco installed a water sensor in my crawlspace to alert me if my sump pump stops and redid two electrical outlets for me. Eugene’s guys installed new doors I bought for two closets after they put the new flooring down, which was outside the scope of their service.
The final product is terrific. My new fireplace tiling is outstanding. My bathroom is great. They did an excellent job on the flooring. If you use Envy, I’d suggest you ask them to let you know ahead of time when people would be coming to your house. I’d also suggest you cover your furniture if you are having any flooring or tile work done. I had no idea to do that and had a coating of dust over everything. I am still cleaning up the dust! After listening to friends’ horror stories about remodels gone wrong, I think Envy did an excellent job on all of my projects and I wouldn’t hesitate to use them again. Ann B
Thank you. Gina J
Jed was wonderful to work with, Jeff is extremely knowledgeable and suggested changes to our original concept that made the master bath better. Bob was electrician and Oleg, the wonder man. Oleg is a perfectionist which worked to our benefit. At work everyday, even a couple of Saturday’s, by 7:45 am and didn’t leave most nights until 6:30.
Envy sent us to a couple suppliers for tile and fixtures. Tile pricing was amazing. (Mid-America Tile). We were able to shop around for some of the items for the bathrooms at lower prices (which was fine with everyone), but the major pieces came from their source (Crawford ).
Envy wasn’t the lowest price for this project, but we were looking for quality and good workmanship, besides cost. Would recommend them in a minute. Terrific outcome. Bobby G
We couldn’t be more pleased with the results! All work was neat, clean and soundly executed. Communication from estimate and contract through the work and post-work phases was timely and trouble-free. Workmen were on time, polite, thorough and left our house clean every day. Steven H
For those who are sensitive to the “on time” factor – I can assure you Jed does not disappoint.
Jed arrived on time and I had the quotes in the time requested.
Communication was outstanding. Jed ask questions to me in email, as needed, and amended quotes based on my specific requirements.
To be clear, I did not move forward with the work, because I rethought spending the money at this point in time. However, I felt that Envy lived up to their great reviews on Yelp. I would trust them in a heartbeat. Cyn P